Qingdao Kndmax Machinery Co.,Ltd.

  • How long can we get the feedbacks after we send the inquiry?

    We will reply to you within 24 hours, complex transactions no more than 48 hours, except holidays.

    We have well-trained and experienced staff to answer all your inquiries in fluent English.

  • Are you a direct manufacturer or trading company?

    We are manufacture factory, we have our own factory in Qingdao .We have export permission, EPA, CE and other certificates. 

    We export our own products, and have service administration department.

  • What product can you offer?

    We have various log splitter, wood chipper and mini dumper.

  • What are the mainly application areas of your product?

    Mainly Garden,Farm,Forestry and Transportation

  • Can you manfacture customized products?

    We are a professional manufacturer, we can produce customized products according to customer demands.

    So we accept OEM or ODM order and we can help you to design and put into product.

  • How long is your leading time?

    Standard shipping date is 45days after receive deposit.

  • How to proceed an order to you?

    First we will help you choose products and cofirm quantity of the products.

    After confirm the price offer , we will make PI to you for advance payment.

    We would arrange the production as soon as we get the payment.

  • How to guarantee the quality of your goods?

    Our product production process is a product quality management control process, from acceptance of raw material to product package and inspection, that is a whole process of management control. Outgoing products will undergo 100% full inspection according to standards. Research and development of new product is carried out under fatigue test and destructive test according to standard requirements, volume production is verified after small scale production and small range trial sale as safety permits.

  • How to deal with the faulty?

    Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%.

    Secondly, during the guarantee period, we will send new machine with new order for small quantity. 

    For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

  • Do you offer guarantee for the products?

    Yes, we offer 1 year warranty to our different products.